FAQ
Every listener needs to be operational 24/7 as its main function is to help other Member Associations (possibly being located in different time zones) avoid...
Wed, 18 Aug, 2021 at 10:33 AM
Connect ID system does not store person registration's history. At any given time, only one registration per discipline can be stored in the system* and...
Mon, 21 May, 2018 at 5:06 PM
Admin Console - https://console.id.ma.services/
For problems with the account / reset the password, please see related article: https://support.id.m...
Mon, 19 Jun, 2017 at 4:28 PM
The following addresses should be whitelisted for the integration with the Connect ID Service to work properly in different environments. Beta https://...
Thu, 11 May, 2023 at 1:17 PM
This article explains the basics of Service Bus communication: why is the communication required and how to implement a minimal version needed to properly i...
Tue, 21 Aug, 2018 at 2:57 PM
This article explains what to do if, during players' registration process, you come across two or more potential duplicates of your new record and th...
Wed, 22 Mar, 2023 at 2:23 PM
This article explains the reason and steps to take if a user receives a Notification (email or Service Bus message) from the Connect ID Service, that mentio...
Fri, 2 Dec, 2022 at 10:00 AM
Symptoms Any MA (including yours) tries to register a person (or search for it) using facade, in particular: facade.RegisterPersonAndWaitForDetailsInCase...
Tue, 19 Mar, 2024 at 10:32 AM
Support Portal gives you a way subscribe to certain e-mail notifications. This is done via Forums and Topics following. We created a couple of forums that...
Thu, 19 Jan, 2017 at 2:34 PM
This article is intended to help a Member Association (MA) decide, for 2 duplicated records which need merging, which record should be primary and which sec...
Thu, 23 Mar, 2023 at 7:37 AM