FAQ

Definition of name fields (local vs. international) for persons and clubs
This article explains the rules regarding the name fields used in FIFA Connect ID, in particular local vs. international name fields. What is not straightfo...
Tue, 11 May, 2021 at 1:07 PM
What is the mandatory and optional data to be provided when assigning a FIFA ID to a person?
Please be aware that there are two cases when you have to provide information about a person: TABLE OF CONTENTS 1) When assigning a FIFA ID to a perso...
Thu, 11 Mar, 2021 at 8:07 AM
How to integrate with Connect ID when using technology other than .NET/Java/PHP?
FIFA Connect ID Service delivers three versions of the SDK for integration, one for each of the following technologies: .NET Java PHP As a result, if...
Fri, 28 Feb, 2020 at 6:14 AM
No person details when calling facade.RegisterPersonAndWaitForDetailsInCaseOfDuplicates
Symptoms MA tries to register a person using facade, in particular: facade.RegisterPersonAndWaitForDetailsInCaseOfDuplicates facade.GetDuplicatesAndWait...
Tue, 6 Oct, 2020 at 12:28 PM
What data is stored in the FIFA Connect ID Service?
In order to fulfill strictest data protection regulations, such as the European GDPR, the data stored centrally is limited to the absolute necessary. T...
Wed, 10 Mar, 2021 at 6:27 PM
Why is direct integration via Connect ID API not a recommended approach?
FIFA Connect ID Service exposes a set of REST API methods. Every scenario that can be achieved via SDK can be also achieved directly by the use of API (Hash...
Fri, 28 Feb, 2020 at 6:20 AM
What to do if I'm missing mandatory fields? (e.g. Place of Birth)
Registering a Person in Connect Id Service does not require much information - only name, gender, date of birth and some info concerning registrations. How...
Tue, 14 Apr, 2020 at 7:52 AM
Is it possible to create a ticket in Support Portal by e-mail?
Yes. Just send an e-mail to support.id@fifa.org.
Mon, 16 Jan, 2017 at 1:14 PM
[.NET] How and why to provide person details to other MAs via Service Bus?
This article explains the basics of Service Bus communication: why is the communication required and how to implement a minimal version needed to properly i...
Fri, 31 Aug, 2018 at 3:16 PM
[JAVA] How and why to provide person details to other MAs via Service Bus?
This article explains the basics of Service Bus communication: why is the communication required and how to implement a minimal version needed to properly i...
Tue, 4 Sep, 2018 at 10:07 AM