FAQ

Merging: what does my Member Association need to do?
A person merge in FIFA Connect ID means that two FIFA IDs were confirmed to belong to the same person. One FIFA ID becomes the PRIMARY FIFA ID and remains ...
Thu, 10 Sep, 2026 at 12:53 PM
Merging: how to decide which record is primary?
This article is intended to help a Member Association (MA) decide, for 2 duplicated records which need merging, which record should be primary and which sec...
Thu, 10 Sep, 2026 at 12:57 PM
Merging: Understanding Primary and Secondary FIFA IDs After a Merge in Connect ID
When duplicate records for a player exist in the Connect ID system, a merge process is used to consolidate them under a single, correct FIFA ID. Below are t...
Thu, 10 Sep, 2026 at 12:57 PM
FIFA Connect ID – Data Quality Dashboard & TMS Records Takeover
The FIFA Connect ID system provides a dedicated Data Quality Dashboard to help Member Associations (MAs) monitor and improve the quality of their data. ...
Fri, 29 May, 2026 at 8:40 AM
Definition of name fields (local vs. international) for persons and clubs
This article explains the rules regarding the name fields used in FIFA Connect ID, in particular local vs. international name fields. What is not straightfo...
Tue, 7 Oct, 2025 at 5:42 PM
What is the mandatory and optional data to be provided when assigning a FIFA ID to a person?
Please be aware that there are two cases when you have to provide information about a person: TABLE OF CONTENTS 1) When assigning a FIFA ID to a perso...
Thu, 13 Nov, 2025 at 2:04 PM
How to integrate with Connect ID when using technology other than .NET/Java/PHP?
FIFA Connect ID Service delivers three versions of the SDK for integration, one for each of the following technologies: .NET Java PHP As a result, if...
Mon, 27 Feb, 2023 at 12:45 PM
No person details when calling facade.RegisterPersonAndWaitForDetailsInCaseOfDuplicates
Symptoms MA tries to register a person using facade, in particular: facade.RegisterPersonAndWaitForDetailsInCaseOfDuplicates facade.GetDuplicatesAndWait...
Thu, 6 Jun, 2024 at 10:49 AM
What data is stored in the FIFA Connect ID Service?
In order to fulfill strictest data protection regulations, such as the European GDPR, the data stored centrally is limited to the absolute necessary. Th...
Tue, 3 Dec, 2024 at 12:50 PM
Common problems and solutions for not working Listener
Every listener needs to be operational 24/7 as its main function is to help other Member Associations (possibly being located in different time zones) avoid...
Mon, 13 Oct, 2025 at 7:52 AM