FAQ

What to do with clubs which have been registered by mistake or disaffiliated or merged?
This article explains to a Connect ID user (in most cases: Member Association) what they should do in different edge cases related to clubs. Club has be...
Wed, 17 Jan, 2024 at 2:01 PM
Glossary - what do different abbreviations mean?
This article briefly explains what different abbreviations that you may see across our support portal and documentation mean. If you see that anything is mi...
Fri, 29 Mar, 2024 at 2:34 PM
What is an organisation type?
Each organisation registered within Connect ID Service has a certain Organisation Type. It describes the nature/kind of organisation. The details of all the...
Fri, 29 Mar, 2024 at 4:54 PM
How does a duplicate detection work for Organisations and Facilities?
When trying to register an organisation (e.g. a club) or a facility (e.g. a stadium), Member Association may encounter a 409 error, meaning that potential d...
Tue, 2 Apr, 2024 at 11:24 AM